Accessibility Statement

Last updated: 16 April 2026.

Our Commitment

Cold Case Club aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across our website and emails. We believe a good mystery should be solvable by anyone who wants to try.

What We Do

  • Semantic HTML and ARIA labels on all interactive elements.
  • Keyboard navigation works across the entire site (Tab, Enter, Escape).
  • All interactive animations respect the prefers-reduced-motion setting: boot intro, scroll-linked animations, cursor trails, and flashlight effects all degrade to instant states for users who prefer reduced motion.
  • Colour contrast tested against WCAG AA minimums (4.5:1 for body text, 3:1 for large text).
  • Background music plays only on explicit user request and can be muted from a visible, keyboard-focusable button.
  • Alt text on all meaningful images. Decorative images are marked aria-hidden="true".

Known Limitations

Areas we are actively improving:

  • Scroll-linked video frame sequences have a static-image fallback on mobile but are still visually-driven on desktop; we are exploring a text summary alternative.
  • The cipher puzzle in the First Clue briefing is visual; we are preparing a plain-text companion document that subscribers can request.
  • Evidence packets themselves are physical documents. We can provide large-print typewritten transcripts of any packet on request.

Assistive Technology

The site is tested with recent versions of: NVDA on Windows, VoiceOver on macOS and iOS, TalkBack on Android, and the built-in screen readers of Chrome, Firefox, and Safari.

Need an Accessible Alternative?

If any part of the Service is not accessible to you — or you'd like packets in large print or with text transcripts — email hello@coldcaseclub.store. We will provide an accommodation within 5 business days at no additional cost.

Standards and Law

We take guidance from:

  • Web Content Accessibility Guidelines 2.1 Level AA (W3C).
  • Disability Discrimination Act 1992 (Australia).
  • Americans with Disabilities Act (USA).
  • European Accessibility Act 2025 (EU).
  • Equality Act 2010 (UK).

Feedback

If you encounter an accessibility barrier, tell us at hello@coldcaseclub.store. Include the page URL, what you were trying to do, and what your assistive technology reported. We treat accessibility fixes as priority bug reports.