Privacy Policy

Last updated: April 2, 2026

Cold Case Club ("we," "us," "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect information you provide directly:

  • Account & order information: name, email address, shipping address, payment details (processed securely by Stripe — we never store your full card number)
  • Email sign-ups: email address when you join our wait list or newsletter
  • Gift purchases: recipient name and shipping address
  • Communications: messages you send us via email or contact forms

We automatically collect:

  • Device and browser type, IP address, pages visited, referring URL
  • Cookies for site functionality and analytics

2. How We Use Your Information

  • Fulfill and ship your orders
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing emails if you opted in (you can unsubscribe anytime)
  • Improve our website and customer experience
  • Prevent fraud and abuse

3. Sharing Your Information

We do not sell your personal information. We share data only with:

  • Stripe: payment processing
  • USPS / shipping carriers: order delivery
  • Email service provider: sending newsletters and transactional emails
  • Analytics tools: understanding site usage (anonymized where possible)

4. Cookies

We use essential cookies (site functionality) and analytics cookies (understanding traffic). You can disable cookies in your browser settings, though some site features may not work correctly.

5. Your Rights

You may:

  • Request access to or deletion of your personal data
  • Unsubscribe from marketing emails at any time
  • Opt out of analytics tracking

To exercise these rights, email us at hello@coldcaseclub.store.

6. Data Retention

We retain order data for as long as needed to fulfill your subscription and comply with legal obligations. Email list data is retained until you unsubscribe.

7. Security

We use HTTPS encryption, secure payment processing through Stripe, and follow industry best practices to protect your data.

8. Children

Our service is intended for individuals aged 16 and older. We do not knowingly collect information from children under 16.

9. Changes

We may update this policy. Changes will be posted on this page with an updated date.

10. Contact

Questions? Email hello@coldcaseclub.store.